Frequently asked questions
What is the return policy?
We accept returns within 7 days of delivery for unworn and unwashed items in their original condition.
Refunds are processed once the item passes our quality check.
When will I get my order?
Orders are typically processed within 2–3 business days.
Delivery time may vary between 5–10 business days, depending on your location.
You’ll receive tracking details once your order ships.
Where are your products manufactured?
All Neovryl products are designed in India and crafted by trusted manufacturing partners who share our values of quality, care, and sustainability.
How much does shipping cost?
We offer free standard shipping on all prepaid orders across India.
For COD (Cash on Delivery) orders, a small fee may apply depending on your location.
🕓 24/7 Support
Always here when you need us — customer care that never clocks out.
🚚 Fast Delivery
Quick, reliable, and tracked — your order moves as fast as you do.
🛡️ Secure Checkout
Your data stays protected — every purchase is safe and encrypted.
💻 Easy Returns & Exchanges
We make returns and exchanges simple, quick, and stress-free.
🌿 100% Quality Guaranteed
Crafted with care and made to last — sustainably designed for you.